{
  "page": {
    "id": "y6c54j07bs40",
    "name": "bigtincan",
    "url": "https://status.bigtincan.com"
  },
  "status": {
    "indicator": "minor",
    "description": "Minor Service Outage"
  },
  "components": [{"status":"partial_outage","name":"Bigtincan","created_at":"2024-03-12T03:10:06.379Z","updated_at":"2024-03-12T03:10:06.379Z","position":3,"description":null,"showcase":false,"start_date":null,"id":"7f61czpw08fs","group_id":null,"page_id":"y6c54j07bs40","components":["dfsmvs1rzql3","spyf845k8jys","cy98746dlfmf","5qmvkkxhlzl6","v9mvcb0q8j5b","h9jwsjtyll16","sv2rf2gpn1sf","n14pt13blzv7","vjdz9mzxcjk1","6bgql2d70lv4","n9zh444fblrs","8g40y7jl1gnv","bvkhq7zq12zg","y8ljcjfdcl2x","2jmwv4zfqnxq","rbq101jyvq2l","5y02z6x4s7mh","pd6x3hqhndn3","qgzm9w116vl7","3gjh62sd4rs2","34cz196mkyf4","tjlxxm0tn7mn","23hl3sdk4flj","ztntykn67cfq"]},{"status":"operational","name":"ClearSlide","created_at":"2024-03-12T03:12:04.420Z","updated_at":"2025-03-03T21:20:42.995Z","position":4,"description":null,"showcase":false,"start_date":null,"id":"wwpzzggp03sm","group_id":null,"page_id":"y6c54j07bs40","components":["7lr8qrb288g6","hqbt8dnbfj5b","kwlptrypkzs0"]},{"status":"operational","name":"Brainshark","created_at":"2024-03-12T03:14:43.919Z","updated_at":"2024-03-12T03:14:43.919Z","position":6,"description":null,"showcase":false,"start_date":null,"id":"z08c9j9jpxrf","group_id":null,"page_id":"y6c54j07bs40","components":["cfxz0jg92n3w","kf97rm80xczw"]}],
  "incidents": [{"name":"Content Hub - Email Delivery Issue","status":"investigating","created_at":"2026-10-01T13:50:52.401Z","updated_at":"2026-10-01T14:00:44.074Z","monitoring_at":null,"resolved_at":null,"impact":"minor","shortlink":"https://stspg.io/g6fh727x670w","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"minor","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-10-01T13:50:52.393Z","reminder_intervals":null,"id":"c5jbkbky9snz","page_id":"y6c54j07bs40","incident_updates":[{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-10-01T14:00:44.071Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T14:00:44.071Z","display_at":"2026-10-01T14:00:44.071Z","deliver_notifications":true,"tweet_id":null,"id":"324rttjs580t","incident_id":"c5jbkbky9snz","custom_tweet":null,"affected_components":[{"code":"ztntykn67cfq","name":"Bigtincan - Mailing service","old_status":"partial_outage","new_status":"partial_outage"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-10-01T13:59:11.082Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T13:59:11.082Z","display_at":"2026-10-01T13:59:11.082Z","deliver_notifications":true,"tweet_id":null,"id":"n03pg5wskt0h","incident_id":"c5jbkbky9snz","custom_tweet":null,"affected_components":[{"code":"ztntykn67cfq","name":"Bigtincan - Mailing service","old_status":"operational","new_status":"partial_outage"}]},{"status":"investigating","body":"We are experiencing an outage affecting email delivery across Content Hub. The team is actively investigating the issue and will provide an update shortly.","created_at":"2026-10-01T13:50:52.463Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-10-01T13:50:52.463Z","display_at":"2026-10-01T13:50:52.463Z","deliver_notifications":false,"tweet_id":null,"id":"0hc6xt16wv7q","incident_id":"c5jbkbky9snz","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"partial_outage","name":"Mailing service","created_at":"2026-10-01T13:57:44.981Z","updated_at":"2026-10-01T13:59:11.030Z","position":27,"description":null,"showcase":true,"start_date":"2026-10-01T00:00:00.000Z","id":"ztntykn67cfq","page_id":"y6c54j07bs40","group_id":"7f61czpw08fs"}]},{"name":"Content Hub IOS Mobile app not loading","status":"resolved","created_at":"2026-09-29T17:03:39.969Z","updated_at":"2026-09-29T17:29:01.439Z","monitoring_at":"2026-09-29T17:28:19.831Z","resolved_at":"2026-09-29T17:29:01.416Z","impact":"major","shortlink":"https://stspg.io/9gty87sly7mf","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-29T17:03:39.963Z","reminder_intervals":null,"id":"b9xgh139m09t","page_id":"y6c54j07bs40","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-29T17:29:01.416Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T17:29:01.416Z","display_at":"2026-09-29T17:29:01.416Z","deliver_notifications":false,"tweet_id":null,"id":"qh3vfb133dcj","incident_id":"b9xgh139m09t","custom_tweet":null,"affected_components":null},{"status":"monitoring","body":"A fix has been implemented and we are monitoring the results.","created_at":"2026-09-29T17:28:19.831Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T17:28:19.831Z","display_at":"2026-09-29T17:28:19.831Z","deliver_notifications":false,"tweet_id":null,"id":"thmld523grnq","incident_id":"b9xgh139m09t","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-09-29T17:25:28.667Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T17:25:28.667Z","display_at":"2026-09-29T17:25:28.667Z","deliver_notifications":false,"tweet_id":null,"id":"443y5v5b528r","incident_id":"b9xgh139m09t","custom_tweet":null,"affected_components":null},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-09-29T17:03:40.164Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T17:03:40.164Z","display_at":"2026-09-29T17:03:40.164Z","deliver_notifications":false,"tweet_id":null,"id":"l266m5qt1nn6","incident_id":"b9xgh139m09t","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[]},{"name":"Content Hub Loading Slowly","status":"resolved","created_at":"2026-09-29T15:52:03.643Z","updated_at":"2026-09-29T16:36:35.980Z","monitoring_at":null,"resolved_at":"2026-09-29T16:36:35.955Z","impact":"major","shortlink":"https://stspg.io/3frj7xqmltv1","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-29T15:52:03.635Z","reminder_intervals":null,"id":"b9w0jhmcp8tf","page_id":"y6c54j07bs40","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-29T16:36:35.955Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T16:36:35.955Z","display_at":"2026-09-29T16:36:35.955Z","deliver_notifications":true,"tweet_id":null,"id":"4ydv7rcbkc9w","incident_id":"b9w0jhmcp8tf","custom_tweet":null,"affected_components":[{"code":"rbq101jyvq2l","name":"Bigtincan - Webapp Services-US Region","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating this issue.","created_at":"2026-09-29T15:52:03.704Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-29T15:52:03.704Z","display_at":"2026-09-29T15:52:03.704Z","deliver_notifications":false,"tweet_id":null,"id":"r06hfvy5hyzs","incident_id":"b9w0jhmcp8tf","custom_tweet":null,"affected_components":null}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Webapp Services-US Region","created_at":"2024-04-17T03:10:54.195Z","updated_at":"2025-04-06T10:00:21.718Z","position":16,"description":null,"showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"rbq101jyvq2l","page_id":"y6c54j07bs40","group_id":"7f61czpw08fs"}]},{"name":"Customer branded Links","status":"resolved","created_at":"2026-09-10T21:09:40.089Z","updated_at":"2026-09-10T23:09:07.900Z","monitoring_at":null,"resolved_at":"2026-09-10T23:09:07.886Z","impact":"major","shortlink":"https://stspg.io/8z2wbl9gnb9d","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"major","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-10T21:09:40.078Z","reminder_intervals":null,"id":"2gp1h4fffjwh","page_id":"y6c54j07bs40","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2026-09-10T23:09:07.886Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T23:09:07.886Z","display_at":"2026-09-10T23:09:07.886Z","deliver_notifications":true,"tweet_id":null,"id":"5hzdw5dnkfl5","incident_id":"2gp1h4fffjwh","custom_tweet":null,"affected_components":[{"code":"7lr8qrb288g6","name":"ClearSlide - ClearSlide Home Page","old_status":"operational","new_status":"operational"}]},{"status":"investigating","body":"We are currently investigating an issue affecting ClearSlide customer-branded links not working.","created_at":"2026-09-10T21:09:40.139Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T21:09:40.139Z","display_at":"2026-09-10T21:09:40.139Z","deliver_notifications":true,"tweet_id":null,"id":"739v079rwxq1","incident_id":"2gp1h4fffjwh","custom_tweet":null,"affected_components":[{"code":"7lr8qrb288g6","name":"ClearSlide - ClearSlide Home Page","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"ClearSlide Home Page","created_at":"2024-03-12T03:12:04.438Z","updated_at":"2026-09-30T07:02:37.000Z","position":1,"description":"ClearSlide Home Page","showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"7lr8qrb288g6","page_id":"y6c54j07bs40","group_id":"wwpzzggp03sm"}]},{"name":"We are currently experiencing login issues with the ClearSlide platform.","status":"resolved","created_at":"2026-09-10T18:29:35.566Z","updated_at":"2026-09-10T18:50:40.863Z","monitoring_at":null,"resolved_at":"2026-09-10T18:50:34.118Z","impact":"none","shortlink":"https://stspg.io/zbsln2wl45wx","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":"none","scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2026-09-10T18:29:35.557Z","reminder_intervals":null,"id":"nzx952y7x43k","page_id":"y6c54j07bs40","incident_updates":[{"status":"resolved","body":"This incident has now been resolved","created_at":"2026-09-10T18:50:34.118Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T18:50:34.118Z","display_at":"2026-09-10T18:50:34.118Z","deliver_notifications":true,"tweet_id":null,"id":"lybsl6fl32n3","incident_id":"nzx952y7x43k","custom_tweet":null,"affected_components":[{"code":"7lr8qrb288g6","name":"ClearSlide - ClearSlide Home Page","old_status":"partial_outage","new_status":"operational"}]},{"status":"investigating","body":"We are continuing to investigate this issue.","created_at":"2026-09-10T18:29:45.661Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T18:29:45.661Z","display_at":"2026-09-10T18:29:45.661Z","deliver_notifications":true,"tweet_id":null,"id":"hyst9jn15stb","incident_id":"nzx952y7x43k","custom_tweet":null,"affected_components":[{"code":"7lr8qrb288g6","name":"ClearSlide - ClearSlide Home Page","old_status":"operational","new_status":"partial_outage"}]},{"status":"investigating","body":"We are investigating an issue with the Clearslide log in.","created_at":"2026-09-10T18:29:35.613Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2026-09-10T18:29:35.613Z","display_at":"2026-09-10T18:29:35.613Z","deliver_notifications":true,"tweet_id":null,"id":"jdpt8xcxwmfv","incident_id":"nzx952y7x43k","custom_tweet":null,"affected_components":[{"code":"7lr8qrb288g6","name":"ClearSlide - ClearSlide Home Page","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"ClearSlide Home Page","created_at":"2024-03-12T03:12:04.438Z","updated_at":"2026-09-30T07:02:37.000Z","position":1,"description":"ClearSlide Home Page","showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"7lr8qrb288g6","page_id":"y6c54j07bs40","group_id":"wwpzzggp03sm"}]},{"name":"Brainshark scheduled maintenance","status":"completed","created_at":"2025-06-25T12:57:22.984Z","updated_at":"2025-06-28T05:00:23.176Z","monitoring_at":null,"resolved_at":"2025-06-28T05:00:23.131Z","impact":"maintenance","shortlink":"https://stspg.io/h8y3jf5tr723","scheduled_for":"2025-06-28T01:00:00.000Z","scheduled_until":"2025-06-28T05:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-06-25T12:57:22.977Z","reminder_intervals":null,"id":"6mdkzx0lh8cy","page_id":"y6c54j07bs40","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-06-28T05:00:23.131Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-28T05:00:23.131Z","display_at":"2025-06-28T05:00:23.131Z","deliver_notifications":false,"tweet_id":null,"id":"b819pbrl0d97","incident_id":"6mdkzx0lh8cy","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-06-28T01:00:21.294Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-28T01:00:21.294Z","display_at":"2025-06-28T01:00:21.294Z","deliver_notifications":false,"tweet_id":null,"id":"9p6rs17qktb2","incident_id":"6mdkzx0lh8cy","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2025-06-25T12:57:35.380Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-25T12:57:35.380Z","display_at":"2025-06-25T12:57:35.380Z","deliver_notifications":false,"tweet_id":null,"id":"p69f8nsyndr5","incident_id":"6mdkzx0lh8cy","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Please note that maintenance on Brainshark will be performed on Saturday June 14th from 5am-9am US EDT (UTC -4) - during that time services might be unavailable.","created_at":"2025-06-25T12:57:23.035Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-25T12:57:23.035Z","display_at":"2025-06-25T12:57:23.035Z","deliver_notifications":false,"tweet_id":null,"id":"ltqz0q6w8fb2","incident_id":"6mdkzx0lh8cy","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Brainshark","created_at":"2024-03-12T03:14:23.991Z","updated_at":"2026-07-11T14:44:15.000Z","position":1,"description":"Brainshark","showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"cfxz0jg92n3w","page_id":"y6c54j07bs40","group_id":"z08c9j9jpxrf"}]},{"name":"Content Hub- slow performance","status":"resolved","created_at":"2025-06-17T19:28:21.956Z","updated_at":"2025-06-17T21:49:40.776Z","monitoring_at":"2025-06-17T19:49:23.315Z","resolved_at":"2025-06-17T21:49:40.760Z","impact":"major","shortlink":"https://stspg.io/1vb7n8py8z8p","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-06-17T19:28:21.945Z","reminder_intervals":"[]","id":"ql6l0q5426hx","page_id":"y6c54j07bs40","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-06-17T21:49:40.760Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-17T21:49:40.760Z","display_at":"2025-06-17T21:49:40.760Z","deliver_notifications":false,"tweet_id":null,"id":"rzq4836xg97g","incident_id":"ql6l0q5426hx","custom_tweet":null,"affected_components":[{"code":"dfsmvs1rzql3","name":"Bigtincan - API Infrastructure-US Region","old_status":"degraded_performance","new_status":"operational"},{"code":"bvkhq7zq12zg","name":"Bigtincan - Pubapi Services-US Region","old_status":"degraded_performance","new_status":"operational"}]},{"status":"monitoring","body":"We've identified the issue and have made adjustments to address the issue","created_at":"2025-06-17T19:49:23.315Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-17T19:49:23.315Z","display_at":"2025-06-17T19:49:23.315Z","deliver_notifications":false,"tweet_id":null,"id":"dg0hd4d3stxd","incident_id":"ql6l0q5426hx","custom_tweet":null,"affected_components":[{"code":"dfsmvs1rzql3","name":"Bigtincan - API Infrastructure-US Region","old_status":"degraded_performance","new_status":"degraded_performance"},{"code":"bvkhq7zq12zg","name":"Bigtincan - Pubapi Services-US Region","old_status":"degraded_performance","new_status":"degraded_performance"}]},{"status":"investigating","body":"Content Hub- investigating slow responses and difficulty for some users to log in","created_at":"2025-06-17T19:28:22.059Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-17T19:28:22.059Z","display_at":"2025-06-17T19:28:22.059Z","deliver_notifications":false,"tweet_id":null,"id":"9f1h1hnqz109","incident_id":"ql6l0q5426hx","custom_tweet":null,"affected_components":[{"code":"dfsmvs1rzql3","name":"Bigtincan - API Infrastructure-US Region","old_status":"major_outage","new_status":"degraded_performance"},{"code":"bvkhq7zq12zg","name":"Bigtincan - Pubapi Services-US Region","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"API Infrastructure-US Region","created_at":"2024-03-12T03:10:06.397Z","updated_at":"2026-09-29T14:06:53.000Z","position":1,"description":null,"showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"dfsmvs1rzql3","page_id":"y6c54j07bs40","group_id":"7f61czpw08fs"},{"status":"operational","name":"Pubapi Services-US Region","created_at":"2024-04-17T03:10:31.686Z","updated_at":"2026-07-24T11:06:39.000Z","position":13,"description":null,"showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"bvkhq7zq12zg","page_id":"y6c54j07bs40","group_id":"7f61czpw08fs"}]},{"name":"Brainshark Scheduled Maintenance","status":"completed","created_at":"2025-06-11T15:26:54.119Z","updated_at":"2025-06-14T13:00:21.247Z","monitoring_at":null,"resolved_at":"2025-06-14T13:00:21.221Z","impact":"maintenance","shortlink":"https://stspg.io/k9lt1ptdmlt8","scheduled_for":"2025-06-14T09:00:00.000Z","scheduled_until":"2025-06-14T13:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":true,"scheduled_auto_completed":true,"metadata":{},"started_at":"2025-06-11T15:26:54.109Z","reminder_intervals":null,"id":"9f1mfsmwtl78","page_id":"y6c54j07bs40","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-06-14T13:00:21.221Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-14T13:00:21.221Z","display_at":"2025-06-14T13:00:21.221Z","deliver_notifications":false,"tweet_id":null,"id":"v18lk1dscyw5","incident_id":"9f1mfsmwtl78","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"under_maintenance","new_status":"operational"},{"code":"kf97rm80xczw","name":"Brainshark - API Infrastructure","old_status":"under_maintenance","new_status":"operational"}]},{"status":"in_progress","body":"Scheduled maintenance is currently in progress. We will provide updates as necessary.","created_at":"2025-06-14T09:00:21.643Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-14T09:00:21.643Z","display_at":"2025-06-14T09:00:21.643Z","deliver_notifications":false,"tweet_id":null,"id":"wx5kfggb11hn","incident_id":"9f1mfsmwtl78","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"operational","new_status":"under_maintenance"},{"code":"kf97rm80xczw","name":"Brainshark - API Infrastructure","old_status":"operational","new_status":"under_maintenance"}]},{"status":"scheduled","body":"Please note that maintenance on Brainshark will be performed on Saturday June 14th from 5am-9am US EDT (UTC -4) - during that time services might be unavailable.","created_at":"2025-06-11T15:26:54.163Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-11T15:26:54.163Z","display_at":"2025-06-11T15:26:54.163Z","deliver_notifications":true,"tweet_id":null,"id":"sq7nbt44n4zf","incident_id":"9f1mfsmwtl78","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"operational","new_status":"operational"},{"code":"kf97rm80xczw","name":"Brainshark - API Infrastructure","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Brainshark","created_at":"2024-03-12T03:14:23.991Z","updated_at":"2026-07-11T14:44:15.000Z","position":1,"description":"Brainshark","showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"cfxz0jg92n3w","page_id":"y6c54j07bs40","group_id":"z08c9j9jpxrf"},{"status":"operational","name":"API Infrastructure","created_at":"2025-04-28T23:31:46.536Z","updated_at":"2025-06-14T13:00:21.179Z","position":2,"description":null,"showcase":true,"start_date":"2025-05-06T00:00:00.000Z","id":"kf97rm80xczw","page_id":"y6c54j07bs40","group_id":"z08c9j9jpxrf"}]},{"name":"Investigation into issues with RolePlay functionality","status":"resolved","created_at":"2025-06-02T20:04:32.406Z","updated_at":"2025-06-02T22:43:49.523Z","monitoring_at":null,"resolved_at":"2025-06-02T22:43:49.498Z","impact":"minor","shortlink":"https://stspg.io/7hltnq91v8ky","scheduled_for":null,"scheduled_until":null,"scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-06-02T20:04:32.398Z","reminder_intervals":null,"id":"5g1pqg6g90ly","page_id":"y6c54j07bs40","incident_updates":[{"status":"resolved","body":"This incident has been resolved.","created_at":"2025-06-02T22:43:49.498Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-02T22:43:49.498Z","display_at":"2025-06-02T22:43:49.498Z","deliver_notifications":false,"tweet_id":null,"id":"bfnznqwtq88b","incident_id":"5g1pqg6g90ly","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"degraded_performance","new_status":"operational"}]},{"status":"investigating","body":"Investigation into issues with RolePlay functionality is underway","created_at":"2025-06-02T20:04:32.530Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-06-02T20:04:32.530Z","display_at":"2025-06-02T20:04:32.530Z","deliver_notifications":false,"tweet_id":null,"id":"h59yd3cvl67b","incident_id":"5g1pqg6g90ly","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"operational","new_status":"degraded_performance"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Brainshark","created_at":"2024-03-12T03:14:23.991Z","updated_at":"2026-07-11T14:44:15.000Z","position":1,"description":"Brainshark","showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"cfxz0jg92n3w","page_id":"y6c54j07bs40","group_id":"z08c9j9jpxrf"}]},{"name":"Brainshark Scheduled Maintenance","status":"completed","created_at":"2025-05-20T19:10:21.375Z","updated_at":"2025-05-24T16:40:33.061Z","monitoring_at":null,"resolved_at":"2025-05-24T16:40:33.042Z","impact":"maintenance","shortlink":"https://stspg.io/6rxt9c5rbsw8","scheduled_for":"2025-05-24T09:00:00.000Z","scheduled_until":"2025-05-24T13:00:00.000Z","scheduled_remind_prior":false,"scheduled_reminded_at":null,"impact_override":null,"scheduled_auto_in_progress":false,"scheduled_auto_completed":false,"metadata":{},"started_at":"2025-05-20T19:10:21.367Z","reminder_intervals":null,"id":"ckgtpn5rn73z","page_id":"y6c54j07bs40","incident_updates":[{"status":"completed","body":"The scheduled maintenance has been completed.","created_at":"2025-05-24T16:40:33.042Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-24T16:40:33.042Z","display_at":"2025-05-24T16:40:33.042Z","deliver_notifications":false,"tweet_id":null,"id":"t1743451ywln","incident_id":"ckgtpn5rn73z","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"operational","new_status":"operational"},{"code":"kf97rm80xczw","name":"Brainshark - API Infrastructure","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"We will be undergoing scheduled maintenance during this time.","created_at":"2025-05-21T01:58:28.047Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-21T01:58:28.047Z","display_at":"2025-05-21T01:58:28.047Z","deliver_notifications":true,"tweet_id":null,"id":"vt8xmg4vxzpq","incident_id":"ckgtpn5rn73z","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"operational","new_status":"operational"},{"code":"kf97rm80xczw","name":"Brainshark - API Infrastructure","old_status":"operational","new_status":"operational"}]},{"status":"scheduled","body":"Correction- please note that maintenance on Brainshark will be performed on Saturday May 24th (not May 10th) from 5am-9am US EDT (UTC -4) - during that time services might be unavailable.","created_at":"2025-05-20T19:10:21.424Z","wants_twitter_update":false,"twitter_updated_at":null,"updated_at":"2025-05-21T01:58:21.027Z","display_at":"2025-05-20T19:10:21.424Z","deliver_notifications":true,"tweet_id":null,"id":"z3jw0yqfpb1y","incident_id":"ckgtpn5rn73z","custom_tweet":null,"affected_components":[{"code":"cfxz0jg92n3w","name":"Brainshark - Brainshark","old_status":"operational","new_status":"operational"},{"code":"kf97rm80xczw","name":"Brainshark - API Infrastructure","old_status":"operational","new_status":"operational"}]}],"postmortem_body":null,"postmortem_body_last_updated_at":null,"postmortem_ignored":false,"postmortem_published_at":null,"postmortem_notified_subscribers":false,"postmortem_notified_twitter":false,"components":[{"status":"operational","name":"Brainshark","created_at":"2024-03-12T03:14:23.991Z","updated_at":"2026-07-11T14:44:15.000Z","position":1,"description":"Brainshark","showcase":true,"start_date":"2025-01-01T00:00:00.000Z","id":"cfxz0jg92n3w","page_id":"y6c54j07bs40","group_id":"z08c9j9jpxrf"},{"status":"operational","name":"API Infrastructure","created_at":"2025-04-28T23:31:46.536Z","updated_at":"2025-06-14T13:00:21.179Z","position":2,"description":null,"showcase":true,"start_date":"2025-05-06T00:00:00.000Z","id":"kf97rm80xczw","page_id":"y6c54j07bs40","group_id":"z08c9j9jpxrf"}]}]
}
